Home About the Practices Becoming a Patient Health Resources and Articles Rhinebeck Health Nutrients
Home > About the Practices > Our Policies

Integrative Medicine
Our Services
The Health Centers
Our Policies

Kenneth A. Bock, MD
Steven J. Bock, MD
Michael Compain, MD

Policies

Insurance and Payment

Thank you for choosing us as your health care provider. The following is a statement of our Financial Policy.

ALL PATIENTS MUST COMPLETE OUR "Patient Data Form" BEFORE BEING SEEN AT THE RHINEBECK HEALTH CENTER. FULL PAYMENT IS DUE AT THE TIME OF SERVICE. WE ACCEPT CASH, CHECKS VISA. MASTERCARD AND DISCOVER. Any other arrangements must be made in writing prior to the time of service.

PLEASE NOTE THAT WE DO NOT FILE FOR INSURANCE. We give you two copies of your fee slip at the end of your visit. One is for you to submit to your insurance company and the other for your records. The fee slip we give you includes standard information, which is required when filing your insurance claim. If your insurance company requires additional information, we will bill them prior to sending them the requested information. We are doing everything we can to keep our fees down, however the increase in insurance correspondence and requests, have caused an added burden to our office expense. Please be aware that some, and perhaps all, of the services provided, may be "non-covered" services and not considered reasonable and necessary under  your medical insurance.

Cancellation

Unless canceled at least 48 hours in advance, our policy is to charge for missed appointments at normal office rates. If canceled on a Friday after 1:00 PM or over the weekend you will also be charged at normal office rates. Please contact us if you have any questions or concerns.

Fragrances and Perfumes

Due to the nature of our practice, we request that you refrain from wearing any colognes, perfumes, scented oils, after-shave and/or fragrances of any kind in our offices. Many of our patients have severe allergies and chemical sensitivities. Products of this kind are extremely offensive and may produce significant adverse reactions in these patients. Your help in this matter would be appreciated.